Patrick at the E-business Coach office

"Here's a 10 second acid test for your website's home page. Ask yourself what kinds of people buy from this company? Would your customer recognize him or herself in what they see?" - Patrick Pitman, marketing services, E-business Coach >

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What's new with E-business Coach

Announcements, news, and all that stuff about our e-commerce software provider company.

Data center's 'perfect storm' causes site downtime

Updated: 2007-11-13

It was one of those moments where all of the red warning lights started flashing, across all our systems, all at once. The significant start of the downtime incident portended the scope of the problem to come. The service interruption...more >

Grow revenues from organic search with new SEO 'coach'

Updated: 2007-11-13

The momentum that we're regaining in the search engine optimization (SEO) department is due to E-business Coach's Howard Gray. Hired in April in the E-business Coach Advisor position, Howard's jumped into helping clients renew their search marketing program, focusing on...more >

Security Guru guides our PCI compliance

Updated: 2007-05-30

E-business Coach has engaged the services of Mark Kadrich and his team at The Security Consortium to guide us through an independent third-party audit of our compliance to the Payment Card Industry's Data Security Standard. We couldn't be happier to...more >

About Us

E-business Coach serves a multi-channel merchant clientele in the United States and United Kingdom from headquarters in Livingston, Montana, USA. Maybe it's the clean air and the high elevation, or the quiet starlit nights, but we think Montana is an ideal place to base our operations. Something about the place encourages unhurried contemplation, a resistance to fads, a frugal mindset that spurs invention, and deliberate action in a no-nonsense style. For the same reasons that Montana is known as "the last best place," we also find it refreshing to be regularly reminded that work is only part of our life.

Our clients are mail order catalogs, retail storefronts, and manufacturer direct operations that want to aggressively grow web sales. All our people and processes are geared around supporting that objective. See our vision.

Our systems and tools enable us to assist clients in real-time, remotely and effectively, without costly travel. Our technology vendors maintain infrastructure around the world, including Internet hubs in Texas, California, and New Jersey.

More about E-business Coach:

  • Founded in 1999 by Patrick Pitman, the first e-business coach
  • A small team of resourceful individuals
  • Still serving today our company's very first client
  • Selective in our clientele, we become trusted partners over time
  • Distinguished by an SEO-emphasis to its Internet marketing services
  • Developed our own e-commerce product, Total Blue System, in 2002
  • Total Blue System includes great software modules from other world-class companies to complete our turn-key package
  • Employs Open Source technologies whenever possible
  • Toolset includes Linux, MySQL, Apache, Ruby on Rails, and PHP
  • Experienced a security breach in 2005 when a server was hacked, a watershed moment for the company that taught us new appreciation for patient focus, and the peril of its absence. Called "the poster boy for how to handle an incident like this," by Discover Financial.
  • Marked a milestone in 2006 with 100% of clients' willingness to recommend us after setting records for client web sales growth.

Learn more about E-business Coach's vision, and how it might serve you.