Sally Rue

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What's new with E-business Coach

Announcements, news, and all that stuff about our e-commerce software provider company.

Data center's 'perfect storm' causes site downtime

Updated: 2007-11-13

It was one of those moments where all of the red warning lights started flashing, across all our systems, all at once. The significant start of the downtime incident portended the scope of the problem to come. The service interruption...more >

Grow revenues from organic search with new SEO 'coach'

Updated: 2007-11-13

The momentum that we're regaining in the search engine optimization (SEO) department is due to E-business Coach's Howard Gray. Hired in April in the E-business Coach Advisor position, Howard's jumped into helping clients renew their search marketing program, focusing on...more >

Security Guru guides our PCI compliance

Updated: 2007-05-30

E-business Coach has engaged the services of Mark Kadrich and his team at The Security Consortium to guide us through an independent third-party audit of our compliance to the Payment Card Industry's Data Security Standard. We couldn't be happier to...more >

Feedback and Client Testimonials

"Support is very important. Support is the reason we've invested in E-business Coach. Look, there's gonna be problems. With E-business Coach, I know they're not going to be debating whether a problem exists, and whose fault is it. I'm glad to know they just fix things and get us going again. I'm very satisfied." - Bill Carey, president of Modular Industrial Solutions in San Jose, California.

"Your incredible dedication to helping us carry out a financially-feasible database and software solution to serve as a foundation for business growth has helped our company immensely. Most impressive was your willingness to go out of your way to solve the complex problems involved to our utmost satisfaction." - Dawn D'Atri, Founder, Parvis - Stuttgart, Germany

"I wouldn't refer new customers to you if you weren't totally 'kick ass' at what you do." - Larry Stanley, Founder, Montana Wedding Photographer - Livingston, Montana

"I would like to thank E-business Coach for their software program. We do not know how we lived without it. This software has saved us a ton of headaches with our growth." - Kimberly Judd, CEO, CyberMark International - Scottsdale, Arizona

"We chose E-business Coach because E-business Coach made the effort to understand our underlying business objectives before it crafted a technology solution. Well done. Thank you." - David Bayless, Founder, Small World Networks - Bozeman, Montana

"You can envision Internet opportunities and make them happen." - Martin Smith, IT Manager, Southwire Company - Carrollton, Georgia

"You made us look like heroes." - Randi Szabo, VP of Communications, Banik Creative Group - Great Falls, Montana

"Agency people are accustomed to 'managing' their vendors and suppliers. The beautiful thing about E-business Coach is that we never had to...you managed us. I had one account manager who wouldn't work with anyone else." - Moira Vetter, former VP of Operations for Folio Z - $50M marketing agency in Atlanta, Georgia

"Your Site Promotion Blueprint's analysis of our site helped us during a critical point in our redesign process...With this, we'll be able to gauge the effectiveness of our company's marketing activities as they relate to our site." - Mike Sprague, President, Trout Headwaters, Inc. - Livingston, Montana

"Thanks for your insights and flexibility...Our whole team already feels we have learned a lot from you." - Ann Parkman, Executive VP, Center for Effective Performance - Atlanta, Georgia

"This [Find the Sweet Spot coaching] helped us reflect on who our target demographic is and how this type of person might respond to language, graphics, color, etc. It's been a turning point for the company and we have utilized these findings, not only on the web, but in other areas of the business, such as, the catalog, branding, and other marketing efforts." - Kathleen Johnson, VP, Operations, West Paw Design.

Please convey our thanks to the team. I know everyone has (and still is) working hard to bring us public, and we do appreciate the effort. From Brad's original tolerance of our design variations to Bayard's calm explanations of how this stuff actually works and Larry's great work at bringing the technical stuff together without once losing his cool (at least not while on the phone with me), not to mention Patrick's very effective project steering and controlling of expectations, we are all pleased, proud of the site, and anxious to flick the switch. I hope you are as pleased with the work product. - Jack Rosberg, co-owner, Hancock Gourmet Lobster, after new site launch.

"You guys have been wonderful as far as support goes. You've been responsive all along." - Richard Farkas, owner, Bestfilters, LLC

"Thanks for spending time with Lindsay. Lights are going on all over the office. I think she gets it." - Jack Rosberg, co-owner, Hancock Gourmet Lobster, following E-business Coach Advisories and coaching of staff.